Warranty Policy
1-Year Replacement Warranty
At RelieveX, we stand behind the quality of our products.
Every RelieveX Neck & Shoulder Massager comes with a 1-Year Replacement Warranty against manufacturing defects.
What is Covered?
- Manufacturing defects
- Functional issues not caused by misuse
- Faulty internal components
What is Not Covered?
- Physical damage
- Water damage
- Improper use or mishandling
- Unauthorized repairs or modifications
- Normal wear and tear
How to Claim Warranty
To request warranty support, please contact us with:
- Order Number
- Name used for purchase
- Description of the issue
- Photos or videos (if applicable)
Our support team will review your request and assist you with the replacement process.
Email: support@relievex.in