FAQ

1. How does the RelieveX Massager work?

The RelieveX Massager uses advanced 4D kneading massage nodes and soothing heat therapy to mimic the feel of a professional hand massage, helping relieve muscle tension and stiffness.

2. Which body parts can I use it on?

You can use it on:

Neck
Shoulders
Upper & lower back
Waist
Legs
Calves
Thighs
3. Does it have a heating function?

Yes. The built-in heat therapy helps improve comfort, relax tight muscles, and enhance the massage experience.

4. Is it cordless?

Yes. The massager is rechargeable and can be used wirelessly for added convenience.

5. How long should I use it each day?

We recommend 10–20 minutes per session, 1–2 times daily, depending on your comfort level.

6. Is it suitable for elderly people?

Yes. Many customers purchase it for parents and seniors to help ease daily muscle discomfort and stiffness.

7. How long does the battery last?

Battery life varies based on usage and heat settings, but a full charge typically provides multiple massage sessions.

8. Is it noisy?

No. The motor is designed to operate quietly so you can relax while using it.

9. How long does shipping take?

Orders are typically delivered within 3–7 business days, depending on your location.

10. Do you offer Cash on Delivery (COD)?

Yes. Cash on Delivery is available in most serviceable locations across India.

11. What is your return policy?

If you receive a damaged or defective product, please contact our support team within 7 days of delivery for assistance.

12. Does the product come with a warranty?

Yes. Every RelieveX Massager comes with a 1-Year Replacement Warranty covering manufacturing defects.

13. How do I claim warranty support?

Simply contact our customer support team with your order number and a description of the issue. We'll guide you through the replacement process.

14. Is it safe to use every day?

Yes. The massager is designed for regular use. Please follow the instructions provided in the user manual.

15. How can I contact customer support?

You can reach us through:

WhatsApp Support
Email Support
Contact Us page